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Shipping and Delivery Policy

At Your Outright Global, we are committed to ensuring timely and efficient delivery of our digital products and services. Below is our detailed shipping and delivery policy for your reference.


1. Service Delivery

  • Digital Products and Services:

    • All products and services offered on our platform are delivered digitally.
    • Upon successful payment, the service or digital product will be activated or delivered within the specified timeline mentioned at the time of purchase.
    • For custom solutions or projects, delivery timelines will be discussed and agreed upon in advance during the onboarding process.
  • Project Milestones:

    • Delivery of project milestones will adhere to the agreed timeline as per the client contract.
    • Any delays caused by incomplete client inputs, approvals, or external factors will be communicated promptly.

2. Delivery Methods

  • For Digital Deliverables:

    • Files, reports, or digital resources will be shared via email, client dashboards, or secure links (e.g., Google Drive).
    • Any login credentials or system access details for services will be shared through the official email associated with your account.
  • For Software or Platforms:

    • Access details for software solutions will be shared upon completion of deployment or onboarding.
    • Maintenance or training sessions, if included, will be scheduled based on mutual agreement.

3. Shipping for Physical Items (if applicable)

Currently, we do not offer physical products. If we expand our services to include physical items, a separate shipping policy will be provided.


4. Delays and Notifications

  • Service Delays:

    • While we strive to adhere to all deadlines, unforeseen circumstances (e.g., technical issues or external dependencies) may cause delays.
    • Customers will be promptly notified via email or other communication channels if any delay occurs.
  • Resolution for Delays:

    • In case of significant delays caused by us, we may offer compensation in the form of discounts, additional services, or extended support (subject to management approval).

5. Customer Responsibilities

  • Ensure that the contact details, including email and phone numbers, provided during account setup are accurate and up-to-date.
  • Respond promptly to requests for approvals, feedback, or additional inputs required to complete your service delivery.

6. Support and Assistance

If you experience any issues with service delivery or require assistance:

  • Contact our support team at [email protected].
  • Use the live chat feature available on our website for immediate help.

We are dedicated to providing a seamless and reliable delivery experience. Thank you for choosing Your Outright Global for your business needs.

It's never too late to take the first step towards your goals